In most sites, delivery scheduling happens in Excel and over the phone. A carrier calls, someone tells them “come in the morning,” then in the morning five trucks arrive at once and four of them sit in the car park for two hours. Nobody knows exactly how long, because it isn’t recorded anywhere.
The Logistics module moves this process into a system. The carrier requests a slot themselves via a public form, the logistics operator approves it by dragging it onto a dock, the system sends the driver an SMS and, on arrival, automatically matches the vehicle to the plan by its licence plate.
Crucially, the status is not maintained by hand — it is projected from a sequence of events. Arrival, move to the dock, end of loading, release. From these the system calculates the waiting time, the loading duration and the total time on site by itself. A no-show is generated automatically; nobody has to record it.
The technical term for this is a Yard Management System (YMS); booking docks in time slots is known as dock scheduling. What matters is where the electronic gatehouse ends and the YMS begins: the gatehouse decides who may pass the gate. Yard Management deals with what happens to the vehicle inside the site — which dock it belongs to, how long it waits and when it leaves. Without that second step the queue simply moves behind the gate.