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Crisis communication

SECAPRO ALERT

When minutes count, everything hinges on whether you know who is inside right now — and whether you can reach them instantly. SECAPRO ALERT does both, because it knows who has walked in and driven in.

SECAPRO PSA control system with the crisis-communication module
A PSA system module · developed and engineered in-house
Why it matters

A list of who's present isn't enough — you have to reach them

During an evacuation you need two things: to know who is on site right now, and to be able to tell them instantly. A paper sign-in sheet or the time & attendance system won't do it — they leave out visitors and drivers, and in a crisis no one goes around checking them.

SECAPRO ALERT builds on what the site traffic system and the kiosks already know: who has come in and not yet left. From this live record — employees, visitors, external workers and drivers — it compiles a recipient list and sends them an SMS at the push of a button.

The difference from an ordinary SMS gateway lies precisely in that list. Plenty of tools can send a message in bulk, but they send it to a static address book that holds no visitors or drivers and half of whose people did not come in today. ALERT works with the presence records record of people currently on site kept by the PSA system and keeps an audit trail of every dispatch — who received what and when. When an incident is reviewed afterwards, that matters as much as the message itself.

What ALERT is not: a substitute for an evacuation plan or for fire detection. It is a tool that adds targeted notification of people, and proof of it.

Who the message reaches

  • Employees by department
  • Visitors registered at the kiosk
  • Suppliers and external workers
  • Drivers currently on site
What the module can do

From a preset message to a delivery overview

  • Preset evacuation messages at the push of a button
  • Sending to selected departments or groups only
  • A custom short message to everyone or selected recipients
  • Choosing recipients from the people currently present
  • An overview of sent messages and their reach
  • Reliable delivery via GSM gateways
  • A backup SIM for availability even if an operator goes down
  • Integration with fire-alarm, intruder-alarm and access-control systems
How an alert is triggered

From incident to sent message

The module can be triggered manually by an operator or linked to a signal from the security systems.

Incident

A fire alarm, a security incident, or an operator's decision to evacuate.

Who is inside

The system takes a list of the people currently present from the access and registration records.

Choosing the scope

The whole site, or only selected departments and groups — depending on the type of incident.

Sending

The preset or custom message goes out as an SMS via a GSM gateway with a backup SIM.

Overview

A record remains of who was sent what.

SECAPRO ALERT is a tool, not a substitute for an evacuation plan. It sends the alert to everyone the system records as present; responsibility for the evacuation procedure, the assembly point and its drills stays with the operator. The module gives them the speed and traceability that paper can't match.
Frequently asked questions

What people ask most often

How does the system know who is on site?

From the access records and from check-ins at the e-Recepce kiosk or in the visitor management system. Anyone who came in and didn't log their exit is listed as present — and those are exactly who the message goes to. That's why ALERT makes sense wherever you already log people entering.

Does it need any extra hardware?

Yes — messages are sent via a GSM gateway with a SIM card; for reliability a backup SIM is used. Without the gateway the module still works and compiles the list, but it won't send the message — so the gateway is part of the delivery.

Can it handle routine operational messages too?

Yes. Besides the preset emergency messages, it can also send a custom short text to selected departments — an operational notice or an outage, for instance. Emergency use is the main one, but not the only one.

Will it replace our evacuation plan?

No, and we don't claim it will. It's a tool that reaches people quickly and leaves a record of it. The evacuation procedure, assembly points and drills are your responsibility — ALERT makes them faster and easier to document.

Interested in SECAPRO ALERT for your operation?

Tell us how things work at your site today. We'll come back with a proposed scope and a price. If you'd like to see the system first, we'll arrange a demo.